Returns & exchanges
Last updated 12 October 2026
If we made a mistake, or your parcel is lost
If you receive the wrong jersey, the wrong size, a misprinted name or number, or a damaged item, we'll make it right at no cost to you — a replacement, or a full refund if we can't replace it. We pay the delivery both ways.
Please contact us within 24 hours of picking up your order, with your order number and clear photos of the problem.
If your parcel is lost or damaged before you collect it from the motor park, just let us know and we'll send a replacement or refund you in full.
Custom (printed) jerseys
Jerseys printed with a name, number or badge are made just for you, so we can't take them back or exchange them for a change of mind or the wrong size. Please check your size, spelling and number carefully before you pay — we print exactly what you type. This doesn't affect your rights if we made a mistake (see above).
Plain jerseys
You can exchange a plain (unprinted) jersey for a different size or jersey within 24 hours of picking it up, if it is unworn, unwashed and in its original packaging with tags on.
- Contact us within 24 hours with your order number and what you'd like instead.
- You pay the delivery to send it back and to receive the new one.
- If the new jersey costs more, you pay the difference; if it costs less, we refund the difference.
- Exchanges depend on stock. If what you want isn't available, we'll refund the jersey price (not delivery).
Refunds
Refunds go back to the card or account you paid with through Paystack. We start an approved refund within 2 working days; your bank usually shows it within 5–10 working days after that.
Cancelling an order
You can cancel any order for a full refund within 2 hours of paying. Message us on WhatsApp or contact us with your order number — the time we receive your message counts. After 2 hours we may already be preparing your order, so it can't be cancelled.
